Specialist, Training and Instructional Design

**Intelcom | Dragonfly**

With more than 100 sorting stations and operations across three continents, **Intelcom | Dragonfly** is Canada’s leader in last-mile logistics. Our vision is clear: **to deliver fast, accurate, and reliable service powered by cutting-edge technology.**

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**A Strategic Role at the Heart of Logistics**

Responsibilities

• Analyze learning and development needs and propose solutions adapted to the business context
• Define the appropriate training strategies and delivery methods according to the learning objectives
• Develop end-to-end training projects including storyboards, content creation, voice-overs and translation.
• Create interactive training content and technology-supported solutions, such as e-learning capsules, one pager guides, micro learning and gamification-based content.
• Facilitate workshops with subject matter experts and contribute to the ideation process to simplify complex concepts and to create effective learning experiences
• Develop tests and performance indicators to assess participants' skill mastery
• Maintain or update existing training materials
• Integrate the training content in the LMS (Workday) to provide accessible learning for all employees.
• Contribute to the ongoing evaluation of training programs.
• Coordinate with external training service providers and ensure compliance with the company standards.
• Identify trends, best practices and latest technologies to improve instructional design effectiveness.

Qualifications

• University degree in educational science, educational technology or a related field
• Pertinent experience in a similar role
• Strong communication and presentation skills in French and English, as you will be collaborating with employees across Canada and internationally.
• Knowledge of e-learning authoring tools such as Storyline 360, Rise, Adobe Captivate
• Knowledge or multimedia software is an asset (Adobe Suite, Camtasia, etc.)
• Knowledge of Learning Management Systems
• Knowledge of Microsoft Suite Office
• Strong sense of organization and project coordination
• Ability to work in a fast-paced environment and to multitask
• Ability to collaborate with diverse stakeholders
• Proven capability to make proactive decisions et to demonstrate adaptability

Why Join Us?

At **Intelcom | Dragonfly**, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:

• # On-site gym with a personal trainer

• # Employer-provided lunch of your choice

• # Comprehensive group insurance

• # Group RRSP plan

• # Wellness days

• # Partial reimbursement for public transportation

• # Employee Assistance Program

…and much more.

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**Diversity & Inclusion**

At **Intelcom | Dragonfly**, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.

We embrace diversity, ensure equity, and foster a true sense of belonging.

**Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.**