Training Development Coordinator

Training Development Coordinator

YWCA Edmonton

Edmonton AB

full-time

The Training and Development (T&D) Coordinator will develop, implement and maintain a training

program for the Disability Services department to ensure the accreditation requirements and

provincial standards are met. He/she will use their superior communication skills in all aspects of

the job, including where he/she works collaboratively with department supervisors to determine

the training needs of the department staff, and ensure they are qualified to provide excellent

service delivery. The T&D Coordinator is a confident and extremely organized innovative-thinker

with a demonstrated ability to make good business decisions and build meaningful relationships

in the community. His/her adaptability, networking and strategic approach makes them a strong

contributor to the strength and success of the entire Disability Services department.

Hours of work

Monday to Friday 9 to 5 Hybrid work setting

Responsibilities:

To develop, implement and maintain a training program that meets the needs of department staff,

and meets provincial and accreditation standards.

• Ensure handling of training inquiries, registration requests, and related communications in

a timely manner

• Ensure training compliance process is adhered to by both frontline staff and Service

Coordinators

• Work collaboratively with HR regarding matters pertaining to disciplinary action as it

applies to training compliance.

• Work collaboratively with the Director, Assistant Director, Lead Service Coordinator to

ensure consistency across online platforms.

• Ensure and maintain a regular communication strategy with frontline staff and Service

Coordinators to provide reminders via e-mails for upcoming training that may be up for

renewal.

• Create and provide Director with monthly training compliance summaries.
• Development and implementation of all new training courses through the Learning

Management System

• Maintain and problem solve any concerns or issues that may arise with the Learning

Management System

• Register all new and existing staff for all mandatory training through the Learning

Management System or any additional training through other community agencies.

• Create and maintain a 6-month training schedule for the Disability Services department.
• Schedule and provide support Training Coordinator’s assistant.
• Maintain sufficient levels of training supplies.
• Support staff educators by assisting with pre- and post-training preparation and

administration (including certificate printing, etc.)

• In collaboration with the Director, identify challenges as it pertains to the training needs of

the Disability Services department.

• Maintain the Learning Management System and content (department frontline

documentation)

• Assist with creating PowerPoints, handouts, and manuals as required.
• Develop or improve administrative processes related to training and education (with

approval from the Director.)

• Develop new policies and review existing policies related to training department
• Other duties as assigned.

Qualifications Required

• Minimum 3 years’ experience with training facilitation and development
• Superior ability to develop training courses and programs.
• Bachelor’s degree in education or human resources is considered an asset.
• Knowledge of training requirements for people working with individuals who have disabilities

considered an asset

• Excellent interpersonal skills: ability to work with individuals at all levels.
• Superior verbal and written communication skills

Checks & Insurance:

• Able to provide a clear Criminal Record and Vulnerable Sector Check
• Able to provide a clear Youth Intervention Check