Program Quality Analyst

Work in a purpose driven career with MaKami College, public post-secondary college that has been helping students for over 20 years with locations in Edmonton and Calgary, Alberta.

MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly growing, we are working to expand our campuses into cities across Canada, and continuously working to add programs to our course catalogue. We work with our team to grow and develop in areas they are passionate about, focusing on our MaKami Pillars - Leadership, Professionalism, Helpfulness, and Inspiration. MaKami team members are provided with many opportunities for professional career growth in a fulfilling and dynamic work environment.

The MaKami team is passionate about creating generational change through education, and we provide the tools and a safe environment for our staff to change the lives of our students and their families.

The Program Quality Analyst supports the development, application, and continuous improvement of the institution’s academic quality and program review frameworks. This role focuses on evidence gathering, analysis, documentation, and reporting related to program quality, curriculum currency, and academic effectiveness.

Working closely with academic leadership, Program Heads, and the Teaching & Learning team, the Analyst ensures that academic quality reviews are evidence‑informed, consistent, and decision‑ready.

Major Accountabilities & Responsibilities

Program Review & Quality Analysis

• Support program and curriculum reviews by collecting and synthesizing qualitative and quantitative data.
• Map evidence to defined academic quality criteria.
• Identify trends, gaps, and strengths across programs.
• Maintain program review templates, rubrics, and documentation tools.
• Support flagship initiatives (e.g., major curriculum reviews) as analytical lead.

Data Collection & Synthesis

• Compile and analyze data including student feedback, surveys, progression data, curriculum maps, learning outcomes, and external benchmarks.
• Ensure data is presented clearly, accurately, and in a decision‑ready format.

Reporting & Documentation

• Draft academic quality reports, summaries, and briefing materials.
• Prepare materials for Academic Leadership, Program Heads, Executive, and Governance.
• Maintain version control and documentation standards.

Framework Support & Continuous Improvement

• Support refinement of academic quality frameworks and methodologies.
• Document lessons learned from reviews and pilots.

Education & Experience

Required Qualifications & Experience

• Bachelor’s degree in Education, Social Sciences, Business, Data Analysis, or a related field.
• 2–4 years of experience in analysis, reporting, or program evaluation.
• Strong data synthesis and written communication skills.
• Experience with complex documentation and reporting requirements.

Preferred Qualifications

• Experience in post‑secondary or training environments.
• Familiarity with curriculum design, learning outcomes, or program review processes.
• Experience with survey tools, spreadsheets, and reporting software.

Perks &**Benefits

• Health Spending & Lifestyle Accounts
• Educational Allowance for Professional Development
• Emergency Allowance for Unexpected Needs
• Free Massages at Our Student Clinic
• Discounts on College Programs & Courses
• Staff Discount in College Store
• On-Site Gym Access
• Free Parking

**Qualified candidates should reply to this ad with their cover letter and resume. This position will remain open until a suitable candidate is found. We thank all applicants for their interest, but only those who meet our criteria will be contacted to continue in our process.**